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We read every email and reply within two working days, usually sooner. Real people answer, and we don't pass your address to anyone.
Write to the editors
Email the editors about an update to the review, a question on the bonus or payments, or your own Donbet experience you'd like to share. Readers' notes are how we keep payout times and bonus details current, and several of the reviews on the home page started as an email like that.
Email our privacy desk for anything about your personal data: a copy of what we hold, a correction or deletion.
What helps us answer quickly
- the section of the review you're writing about;
- the date you played or asked for a payout, and the method you used;
- a screenshot if something on the page looks wrong on your device.
Please don't send us passwords, card numbers or copies of your ID. We never need them.
Account questions
We can't see or change Donbet accounts. For logins, deposits, withdrawals or bonus questions, Donbet's own live chat is the fastest route, open around the clock once you open the site. For verification, have your ID and a recent bank statement or utility bill as a PDF ready, and the check usually clears the same day.
If gambling is a worry
Call the National Gambling Helpline on 0808 8020 133, free and open 24 hours, or read our responsible gambling page.